One size doesn’t fit all. At Encore we believe in creating partnerships with our Corporate clients so that we provide tailored travel management services that align with their individual travel needs and business goals.

Our Director, David Hummerston, has an extensive background in this market and based on his learnings, our focus is to partner with small to medium sized Corporate accounts so that we can build trusted relationships and deliver the personal attention each client deserves, rather than risk them getting ‘lost’ when positioned within a portfolio of large market clients.

Our General Manager, Kathy Gambell, adds key insights in this market based on a career of over 17 years with Qantas Airways. And our expert Business Travel Concierge team uses their wealth of experience from working for large travel management companies as well as smaller boutique agencies so we deliver the knowledge and expertise your travellers can rely on.

Connections

In the global travel industry, Encore enjoys strong long term relationships with all suppliers including airlines, hotels and car rental companies which we nurture to maximize arrangements and service for our clients. Our exclusive memberships provide access to the best available rates and amenities.

Knowledge

With the constant influx of new products, suppliers and technology, our focus on the continued learning and skill development of our team directly benefits our clients. Our staff’s expertise allows them to source the right products, offer alternatives and seek solutions.

Trust

Our ability to create and administer an effective Travel Policy, provide comprehensive reporting as well as a 24 Hour Emergency After Hours Service not only assists our clients with their duty of care obligations, but also enhances their travellers sense of security and travel experience.

Value

We believe that delivering value and service to our Corporate clients is far more than just booking a flight from A to B. Identifying cost savings and maximizing our client’s travel spend through airline loyalty programs, preferred hotel arrangements and technology are key aspects of our service.